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Onyx Network Status

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Some systems are experiencing issues

Past Incidents

17th May 2020

No incidents reported

16th May 2020

Onyx site slowness

15:45 - We are currently aware of a database cluster issue affecting the loading speed of the Onyx platform, we are investigating at the moment and will post an update as soon as possible.

16:04 - This has now been rectified.

15th May 2020

No incidents reported

14th May 2020

No incidents reported

13th May 2020

Onyx site availability issues

We're aware of an issue which is causing availability to some sites to be intermittent. We're working on this now and will provide an update shortly.

Edit 18:25: This has since been resolved - The issue was caused by an issue with the Onyx proxies which has now been rolled back pending further testing. Apologies for the inconvenience.

12th May 2020

Onyx site availability issues

We're aware of an issue affecting availability for a subset of Onyx sites, should have this resolved shortly.

Update 16:20 - Apologies for the issues this afternoon, sites should now be back online.

11th May 2020

No incidents reported